Frequently Asked Questions

What products do you offer?

We provide a diverse range of agricultural products, including oils (such as sunflower oil), sugar, flours (including corn, buckwheat, and soybean), lentils and pulses (like yellow and green split peas, red and green lentils, chickpeas), seeds (such as brown and gold flaxseeds, pumpkin seeds, sunflower seeds, coriander, millet, oats), and miscellaneous items like casein, corn starch, potato starch, and skimmed milk powder.​

Who are your typical clients?

Our clients include breweries and distilleries, caterers and food manufacturers, small farms and agrarian organizations, bakers and confectioneries, health food stores, and organic markets.​

How can I place an order?

On our website, you can select the desired product and add it to the basket, thus placing an order. If you are a wholesaler, or have a specific request, please contact us at info@ukgrains.co.uk or call +44 20 8638 8079.​ Our specialists will be happy to advise you.

Do you offer samples of your products?

Yes, we can provide samples of our products. To do this, you need to contact our customer service team and submit a specific request. With them, you can discuss all the conditions and express your wishes.

Are your products organic or non-GMO?

For our company, product quality and safety are one of the most important priorities. A significant part of our products do not contain GMOs and are supplied by verified suppliers, however, to obtain specific certification, you should review the product descriptions.

What are your payment options?

We have several payment options. These include major credit cards and bank transfers. You will find all the details regarding payment during the checkout process.

Do you provide international shipping?

Our company currently serves customers in the UK. If you would like to place an international order, please contact our customer service to discuss the possibilities.

How can I track my order?

We make sure that each of your orders is shipped on time. After we send it, you will receive a special number by email. This way you can track the path of your parcel.

What is your return policy?

Our company makes sure that every customer is satisfied. However, if you have any problems with the product, you can contact us within 14 days after payment. We can arrange an exchange or return.

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